The second full week in April is dedicated as National Public Safety Telecommunicators Week. This week recognizes the dedicated women and men who service our community as public safety dispatchers; the vital link between citizens needing help and our first responders. Telecommunicators work 24 hours a day, seven days per week.
The dispatchers in Fairfield are professional, dedicated, and a highly-skilled team who are a welcomed voice to our officers and firefighters as well as a reassuring voice of experience to citizens who call with emergencies. Last year, our telecommunicators, processed over 44,000 calls for service. They are here during all town emergencies, gathering and providing information for the responders, showing compassion to callers in distress and providing instructions to people experiencing medical emergencies.
Telecommunicators are an integral part of our emergency team in Fairfield and play an important role in “Making Fairfield Safer.”
“Between the thin blue line and the thin red line, lies the thinnest gold line. This gold line represents those who rarely are seen, but mostly are heard. The calm voice in the dark night. Dispatchers: the golden glue that holds it all together.”